With PTT communications at their disposal, workers in all these industries and more can connect to their field teams fast. ![]() To put it simply, field workers don’t have time to launch their phone’s dialer app and tap in a number each time they need to call in a work order or request support.įortunately, this is changing with a new breed of field-ready smartphones that incorporate tactile PTT buttons for instant voice communications. However, consumer smartphones have one downside when it comes to field communications: They are not designed with push-to-talk (PTT) communications in mind. Powerful handheld computers with access to a multitude of apps, group messaging, email, location-sharing and high-resolution cameras - the smartphones’ advantage over two-way radios needs little explication. Smartphones have quickly made their way into daily use among field-based teams, either as part of a formal companywide deployment or a Bring Your Own Device (BYOD) policy. But in today’s digitally transformed world, the limitations of legacy land mobile radio (LMR) and voice-only communications has become apparent. ![]() Across industries as diverse as transportation, manufacturing, utilities, retail and hospitality, operations managers all face the same basic problem: They need to be able to communicate quickly and effectively with busy field teams who are constantly on the move.įor decades, two-way radios served as their key communications tool.
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